IVR (Interactive Voice Response) Maintain automated communications with a prerecorded message sent out to your customers, such as a service reminder, an annual checkup, customer satisfaction surveys or even a thank you for their loyalty.
The IVR System is an efficient way to reach customers unseen in a while or find out how they felt about the services they received.
An example; “Hi this is Bob, form Bob's Automotive and it is time for your vehicle’s oil change. Please press 1 to contact us now, 2 to call back later or 3 to be removed or you may call directly to set up an appointment at your convivence at (123) 555-1234.
Once your recording is made either by yourself or a JetCom professional the message can be sent out to all customers in need of the service. Their interaction will allow for them to schedule an appointment, call back or even let you know when to call again with a reminder by pressing designated numbers.
The Resource center works directly with your shop management system.
The Resource Center is designed to be accessible from any device, no matter where you are, you can check in and see what your customers are signing up for. They also receive the same mobile optimized experience with your shop. They have the freedom to connect with you on the go or while working from their office while it wouldn't be convenient to call. They can:
Appointment Setting
Our appointment scheduling system is quick, easy and efficient. Customers can set their own appointments either on-line or on their mobile devices.
Surveys
Customer Satisfaction Surveys help grow your online reviews. Reviews can make or break the opportunity of obtaining a new customer. What do your reviews look like right now?
Ringless Voicemail
Send messages to your customers and have it go directly into their voicemail so they can retrieve it at their convenience.
Quote Quote Requests are a great way to investigate your customers questions with their account data in your shop management system records.
Service$99.00/ mo
$25.00 Setup Fee
Custom Reporting
User Dashboard
Real Time Notifications
Online Support
